Clarity of Direction
Most stakeholders understand the business case, vision and of our changes.
We have identified change initiatives and activities to handle the
We have successfully built and communicated an overall for how we will lead,
support, and pace
Integration and Alignment
We have structures and processes for integrating andaligning all of our key change
initiatives as they are planned
Our leaders are
aligned, committed and supportive of the change.
The leaders of the ongoing business and the leaders of the
have clear roles, decision-making authority, and plans
Resources and Pacing
We have identified and mobilized the necessary resources
We have designed and communicated a realistic pace for
We have adjusted people’s workloads to create adequate for
making the changes.
Change Methodology
We have provided our initiative leaders with a common change for
how we will plan,
Our change methodology fully attends to the human and
Our change methodology is flexible
enough to handle the unplanned for human and process
dynamics of transformational change as they emerge.
Internal Change Capability
We have adequately developed our senior and mid-level leaders into competent change leaders who can handle the human dynamics and process complexities of leading our transformation.
We have provided our other stakeholders with the necessary change leadership training, tools, and support required to lead and implement our changes successfully.
We have adequate plans to support our people's emotional reactions throughout the change process.
Modeling Our Future
We have overtly defined the mindsets and behaviors we need our leaders to model.
Our change leaders are making the personal changes required of them to model our desired mindsets, behaviors and culture .
We have rewards, feedback processes and coaching in place to ensure that our change leaders are modeling our desired culture.
Communication and Engagement
We regularly communicate (inform, inquire, and listen) up, down, and across the organization in support of our changes.
We minimize one-way , "tell" oriented communications, and maximize two-way , highly interactive communications .
We engage our stakeholders throughout the change process — early in design, as well as throughout implementation — giving as much local control of decision-making as possible.
Course Correction
We regularly gather information and monitor our change strategy and process plans for insights about how to adjust course to produce our desired outcomes.
We are quick to course correct ourselves, our change strategy and plans, and our desired outcomes as new information arises.
We make it safe to acknowledge mistakes and capture lessons from failure , and have built a user-friendly process for sharing our learning across the organization.
Clarify Case For Change & Scope