Maintains Current Operations While Enabling Successful Change
Outcomes
- Clarity about the resources, time and attention that will be required to succeed at change
- Assessment of whether you have the required capacity available
- Clarity about what you will stop, modify or delay to free up capacity
- Leadership alignment about how you will shift capacity to ensure successful change and minimize disruption to operations
Issues Addressed
Executives constantly tell us that their biggest challenge is how to find the required resources, time and attention to ensure their change efforts succeed. Most change efforts fail to deliver their intended return on investment. Much of that failure is due to insufficient capacity planning.
Executives initiate new change projects because their outcomes are attractive and desired. But are they achievable? That question can only be answered after assessing the organization's capacity.
Resources allocated to change always impact operations because they take resources away. If change leaders do not understand the capacity requirements of their change efforts, they can put their operations at risk. In this all-too-common scenario, both operations and change suffers as both get under-resourced.
Approach
Conducting a Capacity Review can solve this dilemma. By understanding the capacity you have, and the capacity you need to succeed in your change effort, you can inteligently decide what work to stop, modify or delay to free up capacity. You can also decide whether you need to increase capacity and what strategies you will use to do so, like hiring, using contractors, or re-deploying staff.
We can help you conduct either a quick, informal review or an extremely in-depth review, depending on your situation and need. Our reviews use high engagement of your leaders and employees, since your people have the most accurate information. They also need to fully understand the reality of capacity in your organization so they can support the decisions you make about resourcing. A high engagement approach builds understanding and commitment and enables smooth transitions as you stop or modify existing operational or change work to free up needed capacity.
Conducting a Capacity Review and subsequently adjusting priorities and people's workload is a bold action that models to people that leadership is serious about change, realistic, has clarity about what is most important, and is looking out for people and their well-being. A Capacity Review is a powerful tool to create alignment and commitment to change, and is a necessary assessment for making intelligent resource decisions.
Call us at 970-385-5100 to discuss how you can ensure that you have adequate capacity for operational and change success. |
