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Stakeholder Engagement

Increase Your Stakeholder's Commitment and Contribution to Successful Change

Our methods for engaging stakeholders in successful change are very different and far more effective than other less sophisticated approaches. First of all, we treat stakeholder engagement as an integral component of your change strategy. Never an after-thought, but rather an essential part of your change process design right from the beginning.

Second, we integrate stakeholder engagement into the real work of change. Why? Because simply communicating more or adding greater opportunity for input does not work to produce sustained engagement and commitment. For each critical change task in your change process, we help you decide who must be involved in the task, what type of engagement they need (i.e., information only, input, decision-making, action) and which vehicles you will use to engage them (technology, face-to-face, small group, large group.) In our approach, your stakeholders get involved in real work so they end up emotionally “owning” your change process and outcomes. They become invested.

Third, we address your entire stakeholder community — not just employees. Yes, your employees are primary, but other internal and external customers can make or break your change effort. By addressing the engagement needs of your entire project community, you build commitment faster and sustain it over time.

Fourth, we address how stakeholders will be engaged during all aspects of your change process. This means “upstream” during planning, “mid-stream” during design, and “downstream” throughout implementation. Most approaches make the mistake of addressing engagement only during implementation, but by then, your stakeholders will be resistant to your change because they have been left out of it for far too long. We help you engage people early, in just the right ways, to balance the speed for change with the needed stakeholder commitment to make it happen.

For more information about how these approaches can accelerate your change efforts and reduce their human cost, call us at 970-385-5100.

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